Job Description


Quality Manager



40 hours per week



In 15 years the Higgidy brand has grown from a kitchen start up to a c£30M food manufacturer and one of the fastest growing food brands in the chilled supermarket aisles. We employ just over 300 people and make upwards of 350,000 pies, quiches and sausage rolls each week which are sold all over the British Isles. Despite what has been achieved already we are more excited about the future, and our vision is to establish an enduring, iconic British food brand.



You can be part of this vision if you join us as Quality Manager. This role is based within our Technical team in our busy factory, and you will be asked to:



  • Manage our Quality Team, to include: -

    • Support and devleopment of team, identifying opportunities for development and progression

    • Management of Holiday, Training and Overtime so that enough resource is always available

    • Work with Training Manager to deliver the training needs of the Quality Team

    • Address team concerns and queries promptly

    • Ensure business changes and decisions are fully communicated across all shifts


  • Through periodic reviews question, challenge and seek opportunities to improve systems and ways of working; identifies trends and non-conformances, taking prompt action to ensure control is maintained

  • Maintenance of relevant schedules, including but not limited to Micro, Calibration and Audits

  • Ensuring ongoing compliance with customer and legal policies. Where non-compliant, work with stakeholders to develop action plans ensuring future compliance

  • Investigate incidents, complaints and non-conformances, ensuring closure of non-conformances by relevant teams

  • To own and maintain the allergen risk assessment, ensuring Higgidy has control of allergens, species and free-from products

  • Oversee internal archiving, document control and maintenance of all records in line with legal requirements

  • Management of external service providers, specifically Pest Control and Laboratory Services

  • Purchasing, calibration and maintenance of Technical equipment

  • Maintenance of QMS (Quality Management System), ensuring on-going audit readiness and highlighting deficiencies to the Technical Manager

In order to be considered for this role you definitely need to have:



  • 3 – 5 years’ experience gained within a similar Technical role

  • Experience and understanding of third party audit requirements including BRC and major retailers

  • Experience and knowledge of HACCP level 4

  • Level 4 Food Safety Qualification

  • Microbiology understanding

  • An excellent standard of both verbal and written English

  • Proficient with using Microsoft office packages

  • Experience managing a team

In return, we can offer you a competitive online benefits programme via our Higgidy Hub, access to our Bupa Employee Assistance Programme, as well as a generous annual leave allowance which increases with every years’ service.